Customer service centres

At our customer service centres you cannot only buy tickets but also experience personal advice concerning our offers and services.

According the corona safety measures, please follow these rules while visiting our customer centers:

at customer service center Doberaner Platz, max. 2 customers at the same time are allowed to be at the salesroom.
at customer service center Lütten Klein, only one customer is allowed to enter the salesroom.
at customer service center Central Station, only 2 customers at the same time are allowed to be at the salesroom.
at customer service center Dierkow, only one customer is allowed to enter the salesroom.
you are obliged to wear a face mask.

You will find our customer centre directly in Rostock main station.

North of the main railway station, shortly before the staircase to the distribution level.

Monday to Friday
06.00 a.m. till 6.30 p.m.

Saturday
08.00 a.m. till 06.00 p.m.

Sunday & Holiday
10.00 a.m. till 06.00 p.m.

2356 Stop Central Station

2223262739 Stop Central Station

S1S2S3 Stop Central Station

You will find us directly in the shopping arcade..

Shopping arcade "Doberaner Hof" at Doberaner Platz, directly at the entrance Stampfmüllerstraße/Doberaner Platz

Monday to Friday
08.00 a.m. till 06.00 p.m.

12356 Stop Doberaner Platz

25 Stop Doberaner Platz

You will find us directly at the stop Dierkower Kreuz.

Gutenbergstraße 76, directly at the stop Dierkower Kreuz

Monday to Friday
09:00 a.m. – 12:15 p.m. and 12:45 p.m. – 5:00 p.m.

1234 Stop Dierkower Kreuz

1618194549X41 Stop Dierkower Kreuz

You will find us directly at the bus stop Lütten Klein Zentrum.

Directly at the stop Lütten Klein Zentrum in the Warnowallee/Corner Helsinkier Straße.

Monday to Friday
07.00 a.m. till 06.00 p.m.

15 Stop Lütten Klein Zentrum

31394549X41 Stop Lütten Klein Zentrum