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Customer service centres

At our customer service centres you cannot only buy tickets but also experience personal advice concerning our offers and services.

Service hotline & subscription head office

Here you will find current information about our services, malfunctions and questions about your subscription.

Hamburger Straße 115,
18069 Rostock

Phone
+49 3 81 - 8 02 19 00

Email
Contact Form

Monday to Friday
06.00 a.m. till 08.00 p.m.

Central Station

You will find our customer centre directly in Rostock main station.

North of the main railway station, shortly before the staircase to the distribution level.

Monday to Friday
06.00 a.m. till 6.00 p.m.

Saturday
08.00 a.m. till 06.00 p.m.

Sunday & Holiday
10.00 a.m. till 06.00 p.m.

2356 Stop Central Station

2223262749 Stop Central Station

Doberaner Platz

You will find us directly in the shopping arcade.

Shopping arcade "Doberaner Hof" at Doberaner Platz, directly at the entrance Stampfmüllerstraße/Doberaner Platz

Monday to Friday
08.00 a.m. till 06.00 p.m.

12356 Stop Doberaner Platz

25 Stop Doberaner Platz

Dierkower Kreuz

You will find us directly at the stop Dierkower Kreuz.

Gutenbergstraße 76, directly at the stop Dierkower Kreuz

Monday to Friday
09:00 a.m. – 12:15 p.m. and 12:45 p.m. – 5:00 p.m.

1234 Stop Dierkower Kreuz

1618194549 Stop Dierkower Kreuz

Lütten Klein

You will find us directly at the bus stop Lütten Klein Zentrum.

Directly at the stop Lütten Klein Zentrum in the Warnowallee/Corner Helsinkier Straße.

Monday to Friday
07.00 a.m. till 06.00 p.m.

15 Stop Lütten Klein Zentrum

31394549 Stop Lütten Klein Zentrum